100% SOY Wax Candles
Luxurious Body Soap
Bath Products
Body Products
Hand and Body Lotions
Men's Products
Children & Teens Products
Room Fragrance
Bath Accessories
Gift Sets
Newsletter
FAQs
The Village at Winona

FAQs
What forms of payment do you accept?

We accept Visa, Mastercard, American Express, Discover Card, and Paypal.



How soon will my order ship?

Your order usually ships within 2 business days. Special and/or large orders may take up to two weeks to ship.



What is your shipping method?

We ship by UPS, FedEx and the USPS and can take 3 to 8 business days.



How much is shipping?

Order totals to $34.99 = $5.95, $35.00 to $49.99 = $6.95, $50.00-$64.99 = $8.95, $65.00 to $99.99 = $9.95. Orders over $100.00, shipping = FREE!



Can you tell me about your privacy information?

At SACS & Co. we only collect information necessary to complete your order. The information we collect includes your name, email address, shipping address, and billing address. We do not store credit card information. We will never sell or share your information. Promise.



How should I care for my soap and body products?

To keep your soap and bath products as nice as the day you got it, keep it out of direct sun and heat and let dry between uses. A soap dish for soap is best since they allow air to circulate under the soap—otherwise if it sits in water then it gets mushy (like any soap does).



What is Candle-Safety.org We Checked logo all about?

We are members of this organization to make sure your candle burning experience will be a pleasant one. Read these tips for candle safety.

-Never leave a burning candle unattended.

-Do not burn near flammable objects such as curtains, lampshades, or blankets.

-Burn only on heat resistant surfaces - they can become hot enough to damage furniture.

-Do not move a burning candle, or place in a draft.

-Keep candle free of foreign material - matches, wick clippings.

-Keep wick trimmed to 1/4 inch (about the thickness of a pencil) to avoid excessive smoking.

-Do not burn if container is cracked.

-Discontinue burning when less than 1/2 inch of wax remains.



Soap Disclaimer

Soap is not regulated by the FDA. In compliance with the Consumer Product Safety Commission we make no cosmetic or medical claims for our soap other than it cleans. Check ingredients if you have allergies. We accept no responsibility of misuse of our products. Soap is not edible.



What is your return policy?

If your soap or other product arrived damaged, please email us at customerservice@sacsandco.com and we will send you a replacement. No exchanges will be made without a Return Authorization Number. Otherwise, we cannot accept returns due to the sensitive nature of body products.

Do you wholesale?

Yes, we do. Email us for more information.

Still have a question?

Email us!

Contact us at customerservice@sacsandco.com